Shipping policy
📦 Shipping Policy
Processing Time
All orders are processed within 1–3 business days after your order is placed. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Times
Delivery times vary depending on your location:
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United States: 5–15 business days
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Canada, UK, Australia: 7–15 business days
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Rest of the world: 7–15 business days
You’ll receive a tracking number via email once your order has been shipped so you can follow your package every step of the way.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We occasionally offer free shipping promotions, which will be clearly stated on our website.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with your tracking details.
Please allow 2–5 days for the tracking information to update after shipping.
Customs, Duties, and Taxes
We are not responsible for any customs fees or taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
Lost or Delayed Packages
We are not responsible for delays caused by the courier or incorrect shipping information provided by the customer.
If your order is significantly delayed or lost, please contact us at [your support email] — we’ll do our best to help.
Contact Us
If you have any questions about your shipment, please contact our support team at:
📩 [your support email]